Service Status

The Service Status pages are where we will keep you up to date on any current known events. We are also providing notification of significant scheduled network upgrades or maintenance activities in your area, which may affect your Telstra service.

Your use of the information in the Service Status pages are subject to the terms set out in the Terms of Use. By using this information, you agree to be bound by these terms.

Terms of Use.

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Select one of these icons to search for events in a particular service, in your area.

Cyclone Ita

A number of services in North Queensland have been impacted as a result of Tropical Cyclone Ita. Telstra apologises for any inconvenience to our customers and wishes to assure them that we are doing everything we can to get them connected as soon as possible, however the safety of our staff is paramount, and we cannot enter a number of areas to commence repairs until Emergency Services advise it is safe to do so.

With the extreme weather expected to continue over the next few days, we will continue to monitor the situation and provide the community with updates through our social media channels (Telstra on Facebook and Twitter), in addition to regular updates to media.

If you have any queries relating to these faults please visit Telstra 24x7 or contact us.

Queries? Visit Telstra 24x7 or contact us.

This page was last updated on 21-04-2014 16:48.

Last updated: 21-04-2014 16:48.