Check for any current known events, scheduled network upgrades or maintenance activities in your area which may affect your Telstra service.
Issue searching the Service Status Page
Due to a technical issue, customers are temporarily unable to search the Service Status Page by service type. In the interim, please search for information using the postcode field.
Search for events by Suburb or Postcode
Problems with your handset? Check our interactive user guides to resolve common problems.
Search Events by Service, then by Suburb or Postcode
See issues affecting mobile phones and mobile broadband.
See issues affecting home phones and T-Hubs.
See issues affecting internet connections, including ADSL, Cable, NBN, satellite and dial-up.
FOXTEL & TV
See issues affecting BigPond TV, Foxtel and other TV services.
Sport & Entertainment
See issues affecting online content, including Telstra.com, BigPond content, NRL, AFL, news, etc.
Online Tools & Services
See issues affecting online services, including My Account, email, Your Telstra Tools, mobile apps, etc.
Cloud and Enterprise services
Business solutions including IP-telephony and DOT
Service interruptions vary in size and complexity. An interruption may affect a few or many customers within a given location.
This page was last updated on 30-07-2015 13:38.
Last updated: 30-07-2015 13:38.