Current as at Thursday, 17 May 2012 7:28 EST
Introduction
The Service Status page enables you to view the status of telstra.com and Telstra BigPond services. If you're having problems downloading mail or using various applications, it's a good idea to check this page. This way you can check whether there is any maintenance being carried out on the network or if there are any technical difficulties being experienced1. For the latest available Service Status information, regularly refresh this page.
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| A green light means there is no known problem. |
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| An orange light means there is a known problem affecting some users. |
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| A red light means that there is a major or widespread problem. |
Current Service Status Overview | |
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| Telstra Internet Direct | No known problems. | |
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| Telstra Hosting | No known problems. | |
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| telstra.com | No known problems. | |
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| Telstra Information Storage Solutions | No known problems. | |
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| Telstra Managed Security | No known problems. | |
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| Telstra HyperConnect | No known problems. | |
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| Your Telstra Tools | No known problems. | |
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| T-Hub | No known problems. | |
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| Prepaid Recharge Online | No known problems. | |
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| T-Box | No known problems. | |
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| SDF Payment Portal | No known problems. | |
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| CDN | No known problems. | |
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Things you need to know
1 As Telstra is constantly upgrading our network, maintenance activity may impact your ability to access your service. When an unscheduled Service Disruption occurs, Telstra will aim to post this information on this page within 1 hour of the incident occurring and provide regular updates until the service is restored.
This page does not cover issues with your dial up internet access if your provider is not BigPond or Telstra. Please contact your Internet Service Provider directly.

