Service Status

Current as at Thursday, 17 May 2012 1:59 EST


NETWORK OUTAGES

The Network Outages page is where we will keep you up to date on any current known problems, which may affect your Telstra service.

Your use of the information in the Network Outages page is subject to the terms set out in the Terms of Use. By using this information, you agree to be bound by these terms.

Terms of Use.

Important Notice


Warning: Hoax email attempting to capture customer billing information and credit card details. This most recent hoax email is known to have the subject line: please update your BigPond credit card
The email advises Members that we were unable to process their most recent payment for their bill. It asks members to confirm and update billing information to prevent their service being interrupted. The email directs you to a false BigPond page to login.
This email is designed to trick Members into providing their details which can then be used to gain unauthorised access to your service.
If you receive this email, delete it. For an example of the latest threat Click Here